Don’t take BING to the Races
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In the technology sector we all do a lot of listening to understand customer issues; to empathise and aggregate multiple opinions, dig down to detailed requirements, assimilate needs against budgets and disruption.
Some of this can be done systematically and so tools and AI can be beneficial. For instance, there is a great solution from Seer365 which provides this discovery phase and solution architecting for ERP requirements.
What these tools cannot do, and this is going to be a hard nut for AI systems to crack, is read between the lines to grasp the nuances of human nature. We really will be out of a job when they can do that.
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And Bing can’t add up!
Hey I’m Bing. Your AI-powered co-pilot for the web
That pops up when you fire up Bing, but don’t take BING horse-racing with you. Take a look at the Bing analysis of odds for two of the runners in the Epsom Derby last weekend. If you place £1 at odds of 10:3 and win you receive £4.33 whereas if you place a £1 at odds of 7:2 you receive £4.50 for a win. I am chuffed to bits that I just beat Bing and I’d be interested when and if, this can be "machine learned".
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